Job Details: Technical Support Engineer
| Job Title: | Technical Support Engineer |
| Job ID: | TSE |
| Company: | SRG AMERICA |
| Position Type: | Permanent |
| Pay Rate: | 50-55K |
| Skills: | Java,Windows,UNIX,BEA, IBM, Sun, Tomcat,Oracle, MS SQL Server, DB2, Sybase |
| Date Posted: | Jul-01-08 |
Location: Mineola, NY & Hoofddorp, NL
Full Time
Responsibilities:
Client is seeking energetic, ambitious Technical Support Engineers to be responsible for troubleshooting, supporting, and assisting Client's clients in our Java-based product suite. Our software is developed in Java with relational database back-end and Web-based front end. Technical Support Engineers must have the ability to troubleshoot simple to complex problems in a logical client focused manner and be dedicated to providing world class customer support.
· Work with Client's clients and other support engineers to resolve technical issues;
· Set up client environments in house to reproduce issue as necessary;
· Communicate with other departments such as Engineering and Sales to facilitate issue resolution;
Requirements:
Technical Skills:
The successful candidate will possess at least two of the following three skill sets:
1. Operating Systems - Working knowledge of Windows and at least one brand of UNIX
2. Application Servers - Knowledge of one of the following application servers -- BEA, IBM, Sun, Tomcat (includes knowledge of basic Java as related to Application Servers)
3. Database Systems - Knowledge of one of the following RDBMS: Oracle, MS SQL Server, DB2, Sybase
Knowledge of programming languages Java (j2ee certification preferred)
Personal Attributes:
· Team player with strong customer focus;
· Able to accept mentoring and to act as a mentor to others as well;
· Willing to go beyond typical job responsibilities when needed;
· Strong work ethic and customer commitment;
· Strong ability to multitask in a fast paced environment;
· Must be detail-oriented with excellent written and verbal communication abilities;
Experience:
1-2 years experience systems/software preferred. We will consider promising entry-level candidates as well.
Education:
Bachelor's Degree in Computer Science or related field
If above position interests, suits and available please mail me your updated resume at vmandavilli@srgamerica.com along with your contact details
For more information please feel free to call me at 732-947-4251
Awaiting your reply ASAP
| Location: [rss] | US-NY-Mineola |
| Telecommute: | No (Onsite Position) |
| Contact Name: | Vijay |
| Contact Phone: | 732-947-4251 |
| Contact Email: | vmandavilli@srgamerica.com |
Principals only. Recruiters, please do not contact this job poster.
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Windows,
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BEA,
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